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Customer Support Chatbot
by
Customer Support Chatbot
Search volume
Search volume
10,000
10,000
CREATED
CREATED
Feb 16, 2025, 12:00 AM
Feb 16, 2025, 12:00 AM
STATUS
STATUS
Open
Description
Provides instant, automated responses to customer queries and routes complex issues to human agents when necessary.
System
The System uses NLP to interpret customer queries, provides automated responses, and escalates unresolved issues to live support agents while logging interactions for quality review.
Input
FAQ database, customer query templates, support protocols
Expected Outcome
Faster response times, improved customer satisfaction, and detailed logs of customer interactions.
Previous
FAQ Generator & Updater